We had tried every model of IT management -- including do-it-yourself -- and always ran into the same issues: if the service was affordable, it was often undependable or unreliable; and reliable service required significant monthly minimum service contracts, mandatory hardware and software upgrades, and an additional annual fee to guarantee a two-day response time. On the other hand, Joe Presto and Desktop Guerrillas came to our office, asked us what we needed, surveyed our system, and quickly gave us practical and affordable recommendations-- in language that everyone could understand. Since then, Desktop Guerrillas has provided the continual oversight, maintenance, and upgrading required to keep our practice running efficiently, and regularly offers timely, practical, and reasonable solutions to our computing and technology needs. From individual user issues, to network security and remote access, to case management and reporting, to implementation of new technology, their service has always been dependable, thorough and affordable.

Prior to retaining Desktop Guerrillas, we used several computer consultants who just didn't seem to understand our system or our needs or the fact that, as a fast-paced law firm, we cannot afford to have our computer disabled for any period of time during work hours. Since retaining Desktop Guerrillas several years ago, we no longer need to worry about such problems. From the first day, the company has provided us with prompt, smart and ethical computer consulting services and is always looking for ways to improve our office's computer technology. We strongly endorse Desktop Guerrillas.